Hear Her Collective CIC
Privacy notice
This notice explains what personal information we collect through this website, why we use it and the rights available to you under UK data protection law.
Who we are
Hear Her Collective CIC operates this website and is the data controller for personal information collected through it. For privacy questions or requests, contact us at anniefordehhc@gmail.com.
Information we collect
- Information you submit in an enquiry, such as your name, email address and message.
- Information temporarily processed to protect the enquiry form from abuse, including an IP address and request timing.
- Essential browser storage used to remember that you have seen the cookie notice. This is not used to build a profile about you.
- Optional analytics information, only if you consent, including pages viewed, technical device information and approximate usage patterns.
How and why we use information
We use enquiry information to read, manage and respond to your request, and where appropriate to discuss work with Hear Her Collective. We use limited technical information to protect the form and the website from spam, abuse and service disruption. If you consent to analytics, we use it to understand website use and improve the site. We do not sell personal information or use enquiry details for unrelated marketing.
Lawful bases
Depending on the circumstances, our lawful basis is our legitimate interest in responding to enquiries and operating a secure website, taking steps at your request before entering into an agreement, or compliance with a legal obligation. Where we ask for consent, you may withdraw it at any time; this does not affect processing already carried out lawfully.
Service providers and international transfers
Enquiry submissions are sent through Plunk, an email delivery service, so that we can receive and respond to them. If you consent to analytics, Google Analytics processes website-usage information for us. Service providers may process information outside the UK. We expect them to protect information using appropriate contractual, technical and organisational safeguards and only for the services they provide.
The website may also request fonts and other static assets from third-party delivery services. We do not use those services for advertising or behavioural tracking.
How long we keep information
We keep enquiry information only for as long as reasonably necessary to respond, manage an ongoing relationship and meet legal, accounting or safeguarding obligations. When it is no longer needed, we securely delete it or anonymise it where appropriate.
Your rights
Subject to legal exceptions, you may ask us to access, correct, delete or restrict use of your personal information, or object to certain processing. You may also have a right to receive information in a portable format. To make a request, email anniefordehhc@gmail.com. You can complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.
Changes to this notice
We may update this notice when the website, services or legal requirements change. The date above shows when it was last revised.